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Ord 2552 - Solid Waste Franchise - United Disposal REPUBUC SERVICES ACCEPTANCE City Administrator City of Woodburn 270 Montgoniery St. Woodburn, OR 97071, This is to advise the City of Woodburn, Oregon that United .Disposal Service, Inc. dba Republic Services of'Marion County-Woodburn hereby accepts the terms and provisions of Ordinance No. 2552 as amended by Ordinance 2554 granting to Franchise for seven (7) years. The Grantee agrees to abide by each and every term of the Franchise, Dated this Aday.of -Ck(4,6Lq 201.8. Trrl.,E:— r" '. t–A United Disposal Service, Inc. dba Republic Services of Marion CCanty- r'oodbnarn Po W b B COUNCIL BILL NO. 3055 ORDINANCE NO. 2552 AN ORDINANCE REGULATING SOLID WASTE MANAGEMENT INCLUDING, WITHOUT LIMITATION, GRANTING AN EXCLUSIVE SOLID WASTE FRANCHISE TO UNITED DISPOSAL SERVICE, INC., AN OREGON CORPORATION, dba REPUBLIC SERVICES OF MARION COUNTY - WOODBURN"; ESTABLISHING SERVICE STANDARDS AND ESTABLISHING PUBLIC RESPONSIBILITY; REPEALING ORDINANCE 1641; PRESCRIBING PENALTIES; AND STATING AN EFFECTIVE DATE. THE CITY OF WOODBURN ORDAINS AS FOLLOWS: Section 1 - Introduction 1.1 Short Title. This ordinance shall be known as the "Solid Waste Management Ordinance," and may be cited herein as "this Ordinance." 1.2 Purpose and Policy. In order to protect the health, safety and welfare of the people of the City of Woodburn, it is the public policy of the City of Woodburn to regulate and to provide a solid waste management program. 1.3 Solid 'Waste Management Goal's. 1.3.1 Ensure the safe and sanitary accumulation, storage, collection, transportation and disposal or resource recovery of solid wastes. Ensure proper handling of household hazardous waste, ensure that the community has an ongoing resource recovery and disposal service, and ensure that waste shed recycling goals are met. 1.3.2 Promote technologically and economically feasible resource recovery including source separation, recycling and reuse, and separation by and through the collector. Research, develop and promote waste reduction strategies. 1.3.3 Ensure efficient, economical and comprehensive solid waste service. Maximize collection services to reduce the adverse environmental impacts of individual collection and disposal efforts. Minimize duplication of service or routes to conserve energy and material resources, to reduce air pollution and truck traffic, and to increase efficiency, thereby minimizing consumer cost, street wear, and public inconvenience. 1.3.4 Protect and enhance the public health and the environment.. Council Bill No. 3055 Ordinance No. 2552 Page 1 tl tl h 4 1.3.5 Protect against improper and dangerous handling of hazardous and infectious wastes. 1.3.6 Ensure service rates and charges that are just and reasonable and adequate to provide necessary public services. 1.3.7 Provide for charges to the users of solid waste services that are reasonable, equitable, and adequate to provide necessary service to the public, justify investment in solid waste management systems, and provide for equipment and systems modernization to meet environmental and community service requirements. 1.3.8 Prohibit discrimination on the basis of race, color, creed, religion, sex, age, and national origin, source of income, political affiliation, disability, sexual orientation, or marital status. 1.3.9 Work in cooperation with the City of Woodburn, Marion County, and local industries to reduce the quantity of waste produced, increase recycling, generate efficiencies, and conserve resources. 1.3.10 Demonstrate a responsive, customer-service oriented business philosophy. 1.4 Definitions. For the purpose of the ordinance, the following terms shall have the following meaning: "Applicable Law" means any applicable law (whether statutory or common), including ordinances, regulations, rules, governmental orders, governmental decrees, judicial judgments, and requirements of any kind and nature promulgated or issued by any governmental authority claiming or having jurisdiction. "Bin" means container provided by Franchisee, used by customers for the containment and disposal of recyclable material. "Can" means container owned by a customer, used for the containment and disposal of solid waste. The customer's use of a can requires manual collection. "Cart" means container provided by Franchisee, used by a customer for the containment and disposal of solid waste or recyclable material. The customer's use of a cart requires automated collection service. "City" means the City of Woodburn, Oregon, and the area within its Council Bill No. 3055 Ordinance No. 2552 Page 2 boundaries including its boundaries as extended in the future and all property owned by the City, outside City limits. "City Administrator" means the City Administrator or his/her designee. "City Council" means the legislative body of the City. "Compact and Compaction" means the process of, or to engage in the shredding of material, or the manual or mechanical compression of material. "Compensation" means consideration of any kind paid for solid waste management services, including but not limited to, the direct payment of money, including the proceeds from resource recovery or the provision of solid waste services to customers. "Container" means can, cart, bin, drop box, receptacle, or other vessel used for the disposal of solid waste, recyclable material or yard waste that has been approved by the City Administrator and into which solid waste, recyclable material or yard debris may be placed for collection. "Dispose or Disposal" means the accumulation, storage, discarding, collection, removal, transportation, recycling or resource recovery of solid waste. "Drop Box" means a single container designed for storage and collection of large volumes of solid waste or wastes or recyclable materials, which is usually ten cubic yards or larger in size, and provides for transportation of large volumes of solid waste or recyclable materials and is transported to a disposal or processing site for transfer, landfilling, recycling, materials recovery or utilization and then emptied and returned to either its original location or to some other location. "Excluded Waste" means hazardous waste; household hazardous waste; infectious waste; toxic substances, wastes or pollutants; contaminants; pollutants; or radioactive wastes. "Franchisee" means UNITED DISPOSAL SERVICE, INC., AN OREGON CORPORATION, dba REPUBLIC SERVICES OF MARION COUNTY - WOODBURN" granted a franchise pursuant to Section 2 of this Ordinance or a subsequent ordinance. "Generator" means the person who produces solid waste or recyclable material to be placed, or that is placed for collection and disposal. As used Council Bill No. 3055 Ordinance No. 2552 Page 3 in this Ordinance, "generator" does not include any person who manages an intermediate function resulting in the alteration or compaction of the solid waste or recyclable material after it has been produced by the generator and placed for collection. "Hazardous Waste" means, but is not limited to, any amount of waste listed or characterized as hazardous by the United States Environmental Protection Agency or any state agency pursuant to the Resource Conservation and Recovery Act, and including future amendments thereto, and any other Applicable Law including, but not limited to, any hazardous wastes as defined by ORS 466.005 "Holidays" means legal holidays observed by the City of Woodburn, "Household Hazardous Waste" means any discarded or unwanted chemical, material, substance or product that is or may be hazardous or toxic to the public or the environment, is commonly used around households and is generated by the household. "Infectious Waste" means biological waste, cultures and stocks, pathological waste, and sharps, or as infectious waste is defined in ORS 459.386. "Mixed Recycling" means the process where two or more types of recyclable materials are collected together (i.e., not separated) in a combination allowed by the City Administrator, and as approved by the Oregon Department of Environmental Quality. "Persons" means any individual, partnership, business, association, corporation, cooperative, trust, firm, estate, joint venture or other private entity or any public agency. "Pilot Program" means a program which allows Franchisee to offer services on a trial basis for six months or less and to determine rates for such services outside the approved rate structure. City Council approval is required prior to implementation of a pilot program. "Placed for Collection" means to put solid waste, recyclable material or yard debris out for collection by Franchisee, as provided by this Ordinance. "Public Place" means any City-owned park, place, facility or grounds within the City that is open to the public, but does not include a street or bridge. "Public Rights-of-Way" means, without limitation, streets, roads, highways, Council Bill No. 3055 Ordinance No. 2552 Page 4 bridges, alleys, sidewalks, trails, paths, park strips and all other public ways or areas, including subsurface and air space over these areas. "Putrescible Material" means organic materials that can decompose, which may create foul-smelling, offensive odors or products. "Rate" means the amount approved by the City Council as a charge for service rendered and charged by Franchisee, including the franchise fee, to users of the service. "Recyclable Material" means any material or group of materials that can be collected and sold for recycling at a net cost equal to or less than the cost of collection and disposal of the same material and excludes excluded waste. "Recycling" means any process by which solid waste is transformed into new or different products in such a manner that the original products may lose their original identity. As used in this Ordinance, recycling includes the collection, transportation and storage of solid waste, done in order to place the solid waste in the stream of commerce for recycling; or for resource recovery. "Resource Recovery" means the process of obtaining useful material or energy resources from solid waste, including reuse, recycling, and other material recovery or energy recovery of or from solid wastes. "Service" means the collection, transportation, storage, transfer, or disposal of or resource recovery from solid waste by Franchisee. It also includes, without limitation, collection or source separated materials for compensation. "Service" includes the providing of "Special Service" as defined below. "Solid waste" means all useless or discarded putrescible and non- putrescible materials, including but not limited to garbage, rubbish, refuse, ashes, paper, cardboard, sewage sludge, septic tank and cesspool pumpings, or other sludge, useless or discarded commercial, industrial, demolition, and construction materials, discarded or abandoned vehicles or parts thereof, discarded home and industrial appliances, manure, vegetable or animal solid and semi-solid wastes, and dead animals as defined in ORS 459.386. Solid waste does not include excluded waste. "Solid Waste Management" means the business of collection, transportation, storage, treatment, utilization, processing, disposal, Council Bill No. 3055 Ordinance No. 2552 Page 5 recycling and resource recovery of solid waste. "Source Separation" means the separation of waste materials by the generator in preparation for recovery by recycling or reuse. "Special Service" means collection of bulky waste, including furniture, appliances and large quantities of waste. "Total Source Separation" means the complete separation by the source generator or producer of the waste by type or kind of waste from all other types or kinds of waste. "Train System" means a group of small containers (typically 1-2 cubic yard capacity) placed in various locations around a customer's property, by the customer and once full, either linked together or placed upon a trailer for transport and disposal to a larger container or compactor on the premises. "Waste" means any material that is no longer wanted by or is no longer usable by the generator, producer or source of the material, which material is to be disposed of or to be resource-recovered by another person. Even though materials which would otherwise come within the definition of "waste" may from time to time have value and thus be resource-recovered does not remove them from this definition. Source-separated wastes are "wastes" within this definition. "Yard Debris" means grass clippings, leaves, tree and shrub prunings of no greater than four inches in diameter, or similar yard and garden vegetation. Yard Debris does not include dirt, sod, stumps, logs or tree/shrub prunings larger than four inches in diameter. Section 2 - Grant of Authority and General Provisions 2.1 Franchise. Subject to the conditions and reservations contained in this ordinance, the City Council hereby grants to UNITED DISPOSAL SERVICE, INC. , AN OREGON CORPORATION, dba REPUBLIC SERVICES OF MARION COUNTY - WOODBURN"," the exclusive right, privilege, and franchise to collect, dispose, sell and transport solid waste and recyclable material generated as of the effective date of this ordinance within the corporate limits of the City of Woodburn and in any area that may thereafter be annexed to the City. 2.2 Exceptions. Unless accepted by subsections below, or granted an exclusive franchise pursuant to this Ordinance, no person shall solicit customers for service, or advertise the providing of service, or provide service in the City. Council Bill No. 3055 Ordinance No. 2552 Page 6 Nothing in this ordinance requires a franchise for the following: 2.2.1 The collection, transportation and reuse of repairable or cleanable discards by a private charitable organization regularly engaged in such activity. 2.2.2 The collection, transportation, and reuse or recycling of totally source- separated materials or operation of a collection center for totally source- separated materials by a religious, charitable, benevolent or fraternal organization, provided the organization is using the activity for fund raising. Organizations engaged in these activities shall make periodic reports in a form as the City Administrator may reasonably require. 2.2.3 The collection, transportation or redemption of returnable beverage containers under ORS Chapter 459A and that portion commonly known as the "Bottle Bill." 2.2.4 The generator or producer who transports and disposes of waste created as an incidental part of regularly carrying on the business of auto wrecking to the extent licensed by the state of Oregon; janitorial service; septic tank pumping, sludge collection or disposal service; or gardening or landscape maintenance. "Janitorial service" does not include primarily collecting wastes generated by a property owner or occupant. 2.2.5 The transportation of solid waste by an individual, produced by such individual or the individual's household, to a disposal site or resource recovery site. In the case of non-owner-occupied property, the waste is produced and owned by the tenant and not by the landlord, property owner or agent. 2.2.6 A contractor registered under ORS Chapter 701 for hauling waste created in connection with the demolition, construction, or remodeling of a building structure or in connection with land clearing and development. Such waste shall be generated by the contractor in connection with the contractor's construction site and hauled in equipment owned by the contractor and operated by the contractor's employees. 2.2.7 Government employees providing solid waste and recycling collection services to City operations and facilities. 2.3 Term. (a)This franchise ordinance and the rights and privileges granted herein shall take effect February 26, 2018 and remain in effect for a term of seven (7) years. Council Bill No. 3055 Ordinance No. 2552 Page 7 (b) Upon an affirmative finding based on its annual review of the material submitted pursuant to Sections 3.15 and 3.16, et. seq. of this agreement, at the end of the franchise term, the Council may add an additional year to the term of the franchise. (c) The City Council may choose to not extend a franchise after seven (7) years under this section for any reason. If the City Council chooses not to extend a franchise, at least sixty days before the date that the franchise would otherwise expire, the City Council shall provide Franchisee with written notice of the City Council's intent not to extend the franchise. Franchisee shall have thirty days from the date of the notice to request a public hearing. If, following the public hearing, the City Council reaffirms the decision not to extend the franchise term, the franchise shall expire at the end of its existing term, and shall not automatically be extended as provided in this section. Nothing in this subsection shall prevent a Franchisee from applying for a new franchise. (d) Prior to the issuance or extension of a franchise, the City Council shall provide notice and opportunity for public comment. (e) If the City Administrator determines service standards are not being met, the City Administrator may re-open this franchise for renegotiation. (f) The terms of the franchise must be unconditionally accepted by UNITED DISPOSAL SERVICE, INC., AN OREGON CORPORATION, d/b/a REPUBLIC SERVICES OF MARION COUNTY - WOODBURN" in writing, and signed by an officer of the corporation within 30 days after the date this ordinance is passed by the City. If UNITED DISPOSAL SERVICE, INC., AN OREGON CORPORATION, d/b/a REPUBLIC SERVICES OF MARION COUNTY - WOODBURN" fails to do so, this ordinance shall be void. 2.4 Ownership of Waste. Unless otherwise stated, solid waste properly placed out for collection is the property of the Franchisee. Ownership of, and liability for, excluded waste remains with the generator and will not pass to Franchisee. Nothing in the Ordinance shall be construed as giving rise to any inference that Franchisee has title to or liability for excluded waste. 2.5 Infectious Waste. Franchisee is not required to store, collect, transport, dispose of or resource infectious waste. 2.6 Hazardous Waste. Except as otherwise provided in this ordinance, Franchisee is not required to store, collect, transport, dispose of or resource recover hazardous waste or excluded waste. Council Bill No. 3055 Ordinance No. 2552 Page 8 2.7 Separation of Waste. The City Council reserves the right to require the separation of component parts or materials in or from solid wastes, and to require the deposit thereof in containers or places and to prescribe the method of disposal or resource recovery. 2.8 City ,+ uthorit . The City reserves the right to determine the services authorized by this franchise agreement. Section 3 - Community Standards for Collection and Disposal of Solid Waste and Recyclable Materials 3.1 Collection Standards. Collection of solid waste and recyclable material shall be performed in such a way as to comply with all Federal, State and local environmental regulations. In addition Franchisee shall: 3.1.1 Provide solid waste and recycling collection services to all persons living within or conducting business within the City limits of the City. 3.1.2 Collect putrescible material at least once each week. 3.1.3 Perform collections twice weekly in the business districts of the City, except Sundays and holidays. Downtown business district collection hours are 4:30 am to 6:30 am. Collection hours shall be scheduled to minimize noise and disruption to residents in or near the downtown business district. 3.1.4 Perform curbside collections of solid waste at least once weekly in residential districts or as often as required by ORS 459 and ORS 459.A. Collection hours shall be between the hours of 6:30 am and 5:30 pm, Monday through Friday. All collections shall be made as safely, efficiently and quietly as possible. 3.1.5 Perform curbside collections of recyclable materials at least bi-weekly or as often as required by ORS 459 and ORS 459.A. Collection of recyclable materials shall be made subject to the some requirements and within the same hours as those made for solid waste. 3.1.6 Provide collection of residential solid waste carts or cans, recyclable materials, and yard debris carts on the same day of the week. Franchisee shall not go into garages or other buildings to make pick-ups at residences, nor shall Franchisee go into closed areas, through enclosed gates, or up or down stairs to make pick-ups. 3.1.7 Provide will-call service for container service for residential and commercial customers within 48 hours of initial request for service. Council Bill No. 3055 Ordinance No. 2552 Page 9 3.1.8 Use due care to prevent solid waste from being spilled or scattered during collection. If any solid waste or recyclable material is spilled during collection, Franchisee shall promptly clean up all spilled materials. All can/cart and container lids must be replaced after contents are emptied and the can/cart or container shall be returned to its original position so as to not jeopardize the safety of motorist, pedestrians or bicyclists. Franchisee shall also collect any solid waste or recyclable materials that may have been spilled or scattered prior to collection, in the immediate area of cans and carts. 3.1.9 Use reasonable care in handling all collection containers and enclosures. Damage caused by the negligence of Franchisee's employees to private property, including landscaping, is the responsibility of Franchisee and shall be promptly adjusted with the owner. 3.1.10 Ensure that all solid waste and recycling collection operations shall be conducted as quietly as possible and shall conform to applicable Federal, State, County and City noise emission standards. Unnecessarily noisy trucks or equipment are prohibited. The City Administrator may conduct random checks of noise emission levels to ensure such compliance. 3.1.11 Determine, with approval of the City Administrator, the maximum allowable capacity of cans, carts or containers. If Franchisee refuses to service an overweight can, cart or container, a notice describing the problem must be provided. The notice shall include the name of Franchisee, employee, alternative solutions to resolve the problem and a local phone number for additional information. Franchisee must provide double the customer's subscribed service level at no additional charge on the customer's next scheduled collection day, if a special pick-up has not been requested in the meanwhile. If a special pick-up has been requested, Franchisee may charge the normal will-call rate. 3.1.12 Refuse specific residential collections, if access to a can, cart or container, is blocked by a vehicle. For purposed of this section, "blocked" shall be defined as parked immediately in front of, or at the curb within ten feet to either side of such containers. If Franchisee refuses to service a can, cart or container for this reason, a notice describing the problem must be provided. The notice shall include the name of Franchisee, employee, reason for collection refusal, solution for resolving the problem and a local phone number for additional information. Franchisee must provide double the customer's subscribed service level at no additional charge on the customer's next scheduled collection day, if a special pick-up has not been requested in the meanwhile. If a special pick-up has been requested, Franchisee may charge the normal will-call rate. Council Bill No. 3055 Ordinance No. 2552 Page 10 3.1.13 Offer unlimited vacation credits to customers who temporarily discontinue service in a calendar year for any period of two (2) weeks or more. The customer must request the discontinuance no later than noon on the business day, excluding weekends, prior to the date of discontinuance. 3.1.14 Notify, in the event of permanent changes to the collection schedule, all affected customers within fourteen (14) calendar days of any change. Franchisee shall not permit any customer to go more than seven (7) calendar days without service in connection with a collection schedule change. 3.1.15 Have the option to limit acceptable methods of payment. Franchise must, however, at a minimum, accept cash, personal checks, cashiers checks, money orders, and bank drafts, and provide for online payment with a credit card. 3.1.16 Have the option to refuse collection service upon non-payment of a billing or portion of a billing after account becomes 45 days past due, or upon refusal to pay required advance payments, delinquent charges, or charges associated with starting a new service. Franchisee may withhold collection services, providing at least a ten (10) day notice is given to subscriber. 3.1.17 Continue collection services except in situations beyond Franchisee's control, including street or road blockages, riots, terrorist attacks, compliance with applicable laws or governmental orders, inclement weather conditions, fires, floods, or other natural or man-made disasters. Adverse labor relations issues such as strikes or walk-outs shall be considered to be within the control of the franchisee and shall not prevent collection and disposal services as required by this ordinance. 3.1.18 Franchisee shall dispose of solid waste in the nearest disposal site permitted by the Oregon Department of Environmental Quality unless extraordinary circumstances apply. City Council reserves the right to approve any disposal site used by Franchisee. 3.2. Preventing Interruption of Service. In the event of an immediate and serious danger to the public creating a health hazard or serious public nuisance, the City Administrator may, after a minimum of 24 hours notice to Franchisee, authorize another person to temporarily provide emergency service under this ordinance or the City may elect to provide such service. Upon request of Franchisee, a public hearing shall be provided before the City Council and the decision to provide temporary service shall be reconsidered. Franchisee agrees as a condition to this franchise that any equipment used for the services provided under this franchise may be used to provide such Council Bill No. 3055 Ordinance No. 2552 Page 11 emergency service. The City shall return any such property of Franchisee upon abatement of the health or nuisance hazards created by the general interruption of service. In the event the power under this section is exercised, the usual charges for service shall prevail and Franchisee shall be entitled to collect for such usual services, but shall reimburse the City for its actual costs, as determined by the City. 3.3 Recycling, Standards. Recycling services shall include the following: 3.3.1 For residential customers with regular weekly solid waste service, provide on-route residential recycling service including one 65-gallon (1 ) roll cart, one (1 ) recycle bin and one (1 ) yard debris cart or composter at no additional charge. Customers may, at their option, upgrade to a 95 gallon roll cart at no additional cost. Additional carts and bins for recycling shall be provided upon request at a cost not greater than the actual cost incurred by Franchisee. 3.3.2 For customers in single-family households, the following material at a minimum shall be picked up curbside once every other week on a designated collection day: newspapers, corrugated cardboard, brown paper bags, mixed paper consisting of household mail, paperboard, and magazines, glass bottles and jars, aluminum and tin, plastics, and aerosol cans. Batteries, oil, and latex paint shall also be collected every other week, but shall be segregated from other recyclable materials in a bin provided by the Franchisee for that purpose. 3.3.3 For apartments and other multi-family households and units requesting such service, the following material at a minimum shall be collected once each week on a designated collection day: newspapers, corrugated cardboard, brown paper bags, mixed paper consisting of household mail, paperboard, and magazines; and glass bottles and jars, aluminum and tin, plastics, and aerosol cans. Batteries, oil and latex paint shall also be collected weekly, but shall be segregated from other recyclable materials in a bin provided by the Franchisee for that purpose. Materials shall be collected curbside or in a designated collection center in cooperation with the building owner or manager. 3.3.4 Yard debris carts for residential customers shall be picked up weekly on the same day as solid waste collection. Yard debris must be disposed at a compost/mulch facility registered with the Oregon Department of Environmental Quality. 3.3.5 Recycling-only customers shall be offered bins and be provided bi- weekly recycling service at a rate established by the City Council. 3.3.6 Commercial recycling service includes carts, recycle bins, and cardboard recycling containers and shall be provided at no additional charge. Council Bill No. 3055 Ordinance No. 2552 Page 12 3.3.7 For commercial customers, the following recyclable material, at a minimum, shall be collected once each week on a designated collection day: office paper and mail, corrugated cardboard, newspapers, paperboard, magazines, brown paper bags, wood, glass bottles and jars, aluminum and tin, plastic, and aerosol cans. Batteries, oil, and latex paint shall also be collected weekly, but shall be segregated from other recyclable materials in a bin provided by the Franchisee for that purpose. 3.3.8 For large quantities of cardboard, the frequency of pickup-service shall be determined by agreement between the generator and the collector. Agreements shall give due consideration to the volume of the material, storage capacity of generator, and generator's location. 3.3.9 Franchisee must provide notice to customer if recyclable material placed at curbside is not collected due to improper preparation. Notice must include adequate explanation of refusal for collection, name of employee and local phone number for additional information. Franchisee shall leave notice securely attached to the customer's bin or the customer's front door. Employee shall collect any properly prepared material that is accessible. The purpose of the notice is to educate residents and increase program participation, and shall be written in such a manner as to accomplish this purpose. 3.3.10 Operate and maintain at least one (1 ) collection center within the City limits that permits residents to deliver recyclables to the site. Collection center shall be open to the public between the hours of 8 am to 5 pm Monday through Friday, and 8 am to Noon on Saturdays. Said site shall accommodate at a minimum all recyclable materials collected at curbside, as well as scrap metal and other types of glass and plastic. Materials such as Styrofoam, textiles, and electronics shall be recycled when it is technologically or economically feasible to do so. 3.3.11 Facilitate a reuse program referring useable items to local thrift shops, resale shops, non-profit groups or others who may have a legitimate use for the item. Maintain a list of businesses and groups that submit requests for needed items, and provide this information to others as requested. 3.3.12 Research and develop improved recycling and reuse systems. 3.4 Public Education. Franchisee shall provide the following public education and promotion of activities for waste reduction, recycling, reuse, and source separation, and cooperate with other persons, companies, or local governments providing similar services. Franchisee shall: Council Bill No. 3055 Ordinance No. 2552 Page 13 3.4.1 Provide a recycling information center within City limits, with local telephone access and information concerning collection schedules, recycling locations, recyclable material preparation, conservation measures, reuse programs, waste reduction strategies and on-site demonstration projects. Recycling information booths at appropriate community events shall also be provided by Franchisee to promote and increase recycling awareness and participation. 3.4.2 Provide recycling notification and educational packets for all new residential, commercial, and industrial collection service customers specifying the collection schedule, materials collected, proper material preparation, reuse programs, waste reduction strategies and recycling benefits. 3.4.3 Provide semi-annual informational/promotional pamphlets to residences and businesses in the City that include the materials collected and the schedule for collection. Information about waste reduction, reuse opportunities, proper handling and disposal of special wastes (household hazardous wastes) and the reduction of junk mail shall be included on a regular basis. Special community solid waste events, and the holiday tree removal program shall also be promoted when appropriate. Informational/promotional pamphlets shall be distributed to all mailing addresses within the City. 3.4.4 Maintain a website that allows customers to access information regarding franchised solid waste and recycling services and applicable rates charged for such services. 3.4.5 Perform waste audits for those commercial and industrial customers requesting one, and conduct, at least annually, workshops on waste reduction strategies and reuse opportunities. 3.4.6 Coordinate with the Woodburn School district and local private schools to assist in promoting awareness of recycling and waste reduction strategies to children, and to cooperate with the district in their recycling efforts and programs. 3.4.7 Promote solid waste reduction and recycling education through local widespread media and educational outreach, no less than 18 times each year. Promotional information shall focus on recycling, reuse and waste reduction strategies. 3.4.8 Provide the City Administrator with sufficient copies of all promotional fliers and other related information as requested. 3.4.9 Conduct a bi-annual survey to evaluate customer participation in Council Bill No. 3055 Ordinance No, 2552 Page 14 recycling programs and customer opinion of solid waste and recycling services offered by Franchisee. Statistics shall be used to enhance existing recycling educational materials and increase program participation. Significant statistical changes in the survey shall afford the City Administrator the option to renegotiate Section 3 of this agreement. 3.5 Resource Recovery Services. 3.5.1 Aggressively seek markets for reusable, recyclable, and recoverable materials and purchase such materials from others. 3.5.2 Develop strategies to promote the reduction of solid waste generated by residential, commercial and industrial customers. Promote programs preventing or reducing at the source those materials which would otherwise constitute solid waste. 3.6 County Waste shed. Coordinate recycling efforts with other solid waste collection efforts in the Marion County Waste shed to further enhance recycling and recovery, efforts, and to meet waste shed recovery goals as mandated by the state. 3.7 Additional Recycling Re uirements. 3.7.1 The City Administrator reserves the right to require specific materials to be separated, collected and recycled. 3.7.2 Franchisee shall provide other recycling services as required by Oregon Revised Statute 459.A, City Council, ordinance, or municipal code. 3.7.3 Franchisee shall recycle additional materials when economically feasible and provide for an on-site collection center for household hazardous waste. 3.8 'Community Service Standards. 3.8.1 Franchisee shall provide for storm debris collection of tree limbs, leaves, etc., on an as needed basis. Franchisee may charge a fee for such disposal. 3.8.2 Franchisee shall provide an annual residential cleanup, collecting scrap and recyclable material, yard debris and appliances, at no additional charge; however, Franchisee may charge, as a pass-through cost, the CFC evacuation fee on appliances. Council Bill No. 3055 Ordinance No. 2552 Page 15 3.8.3 Franchisee shall provide collection and recycling of holiday trees placed at curbside for a period of three (3) weeks, beginning December 26th of each year, at no additional charge. 3.8.4 Franchisee shall provide twice weekly solid waste collection and disposal service of public litter containers, in the central business district of the City, including the Woodburn Downtown Plaza, except holidays. 3.8.5 Franchisee shall provide once weekly solid waste collection and disposal service for all City accounts at no charge to the City: 3.9 Additional Services. Where a new service or a substantial expansion of an existing service is proposed by the City Administrator, another person or Franchisee, the following shall apply: 3.9.1 If service is proposed by the City Administrator, Franchisee shall receive prior written notice of the proposed service and justification by the City Administrator. If service is proposed by Franchisee or another person, the City Administrator must be notified in writing prior to any consideration by the City. 3.9.2 The City may hold a public hearing on the proposed service and justification. 3.9.3 In determining whether the service is needed, the City shall consider the public need for the service, the effect on rates for service and the impact on other services being provided or planned, the impact on any city, county or regional solid waste management plan, and compliance with any applicable statutes, ordinances or regulations. 3.9.4 If the City determines the service is needed, Franchisee shall have the option to provide the service on a temporary basis through a pilot program to determine if the service is functional on a permanent basis or Franchisee may agree to provide the service on a permanent basis within a specified time. 3.9.5 If Franchisee rejects the service, the City may issue a franchise or permit to another person to provide only that service. The provider of the limited service shall comply with all applicable provisions of this ordinance. 3.10 Special Service. 3.10.1 If a customer requires an unusual service requiring added or specialized equipment solely to provide that service, Franchisee may require a contract with the customer to finance and assure amortization of such Council Bill No. 3055 Ordinance No. 2552 Page 16 equipment. The purpose of this subsection is to assure that such excess or specialized equipment does not become a charge against other ratepayers. 3.11 Sub-Contract. Franchisee may sub-contract with other persons to provide specialized or temporary service covered by this franchise, but shall remain totally responsible for compliance with this agreement. Franchisee shall provide written notice of intent to sub-contract services prior to entering into agreements. If sub-contracting involves a material portion of the franchised service, Franchisee shall seek the approval of the City. 3.12 Egulpment and Facility Standards. 3.12.1 All equipment shall be kept well painted, and properly maintained in good condition. Vehicles and containers used to transport solid waste shall be kept clean to ensure no contamination to the environment or the City's storm water system. 3.12.2 All vehicles and other equipment shall be stored in a safe and secure facility in accordance with applicable zoning and environmental regulations. 3.12.3 Trucks shall be equipped with a leak proof metal body of the compactor type including front, rear, or automatic loading capabilities. 3.12.4 Pick-up trucks, open bed trucks or specially designed, motorized local collection vehicles used for the transporting of solid waste must have a leak proof metal body and an adequate cover over the container portion to prevent scattering of the load. 3.12.5 All fuel, oil, or vehicle fluid leaks or spills which result from Franchisee's vehicles must be cleaned up immediately. All vehicles must carry an acceptable absorbent material for use in the event of leaks or spills. Damages caused by fuel, oil, or other vehicle fluid leaks or spills from Franchisee's vehicles or equipment shall be at Franchisee's expense. 3.12.6 All vehicles used by Franchisee in providing solid waste and recycling collection services shall be registered with the Oregon Department of Motor Vehicles and shall meet or exceed all legal operating standards. In addition, the name of Franchisee, local telephone number and vehicle identification number shall be prominently displayed on all vehicles. 3.12.7 All collection vehicles shall not exceed safe loading requirements or maximum load limits as determined by the Oregon Department of Transportation. Franchisee shall endeavor to purchase and operate equipment that minimizes damage to City streets. Council Bill No. 3055 Ordinance No. 2552 Page 17 3.12.8 Franchisee shall provide and maintain equipment that meets all applicable laws, ordinances, municipal codes, and regulations or as directed by the City Administrator. 3.12.9 Franchisee shall provide and replace as necessary, garbage collection carts, yard debris carts, and recycle bins at no charge to the public. Cart sizes offered for solid waste disposal include 20, 32, 65, and 90 gallon capacity. Yard debris carts shall be 90 gallon capacity. Recycle carts may be either 65 or 95 gallon capacity, depending on customer choice. Solid waste, yard debris, and recycling carts shall be leak-proof, rigid, , and of rodent proof construction and not subject to cracking or splitting. The City Administrator has the right to approve all containers provided by Franchisee for use in the City and may require additional or alternative container sizes. Customers may, at their election, change their cart size once each calendar year at no cost. For each subsequent change within the same calendar year, Franchisee may charge a fee, to recover the administrative costs of such change, as approved by the City Council, 3.12.10 Franchisee shall clean containers used by commercial customers once annually if requested by customer for no additional charge. If Franchisee determines such containers are becoming a health hazard, requiring more frequent cleaning, such service shall be an additional maintenance charge to the waste producer or generator. 3.12.11 In cooperation with the Woodburn Police Department, Franchisee shall remove graffiti from all containers or facilities within ten business days of the time Franchisee is notified of such need. Notification may be verbal, or in writing. 3.12.12 All surface areas around Franchisee's site facilities including vehicle and equipment storage areas, service shops, wash stations, transfer sites, collection centers, and administrative offices must be kept clean to eliminate direct site run-off into the City's storm water and open drainage system. 3.13 Safety Standards. Franchisee shall operate within guidelines of the Oregon Refuse and Recycling Association, Oregon Department of Transportation, Oregon Public Utility Commission, Oregon Occupational Health and Safety Administration, Department of Environmental Quality, Woodburn Municipal Code and all other rules and regulations as they apply. 3.13.1 Franchisee shall provide suitable operational and safety training for all of its employees who maintain, use, or operate vehicles, equipment, or facilities for collection of waste or who are otherwise directly involved in such collection. Employees involved in collection services shall be trained to identify, and not to Council Bill No. 3055 Ordinance No. 2552 Page 18 collect, excluded waste. Employees who do handle such excluded waste shall be properly trained. 3.14 Right-of-Wa Standards. Franchisee shall ensure proper and safe use of public right-of-ways and provide compensation to the City in consideration of the grant of authority to operate a solid waste collection and disposal system in the City of Woodburn as directed in this franchise agreement. 3.15 Customer Service Standards. Franchisee shall: 3.15.1 Provide sufficient collection vehicles, carts, bins, containers, drop boxes, facilities, personnel and finances to provide the services set forth in this franchise agreement. 3.15.2 Sufficiently staff, operate and maintain a business office and operations facility within the City. 3.15.3 Establish minimum office hours of 8:00 am through 5:00 pm, Monday through Friday, not including holidays. 3.15.4 Ensure a responsive, customer service oriented business. Provide customers with a local telephone number, listed in a local directory, to a business office. Adequately staff operations to provide prompt response to customer service requests or inquiries and respond promptly and effectively to any complaint regarding service. Calls received by 1 :00 pm by office staff shall be returned the same business day as call received, and by noon of the following business day if call is received after 1 :00 pm. Franchisee shall promptly respond to all written complaints about service or rates. 3.15.5 Train collection crews prior to their beginning solid waste and recycling collection, and office staff prior to having public contact. The scope of the training shall include, but is not limited to, acceptable safety practices, acceptable standards of service to the public, courteous customer service, and accuracy and completeness of information 3.15.6 Require all employees of Franchisee and all employees of persons under contract with Franchisee under this franchise agreement to present a neat appearance and conduct themselves in a courteous manner. Franchisee shall require its drivers and all other employees who come into contact with the public, to wear suitable and acceptable attire that identifies Franchisee. 3.15.7 Designate at least one (1 ) qualified employee as supervisor of field operations. The supervisor shall devote an adequate portion of his/her workday in the field checking on collection operations, including responding to issues. Council Bill No. 3055 Ordinance No. 2552 Page 19 3.16 Annual Customer Service Reporting Standards. Franchisee shall provide annual reports to the City Administrator by April 30th of each year during the term of the franchise. 3.16.1 Reports shall include a written log of all oral and written complaints or service issues registered with Franchisee from customers within the City. Franchisee shall record the name and address of complainant, date and time of issue, nature of issue, and nature and date of resolution. The City Administrator may require more immediate reports documenting complaints and resolutions. 3.16.2 Provide a summary of educational and promotional activities as required in Sub-section 3.4. 3.17 Annual Financial Reporting Standards. Franchisee shall keep current, accurate records of account. The City may inspect the Records any time during business hours and may audit the Records from time to time. If an audit of the Records is required, the cost of an independent audit, reasonably satisfactory to the City, shall be the responsibility of franchisee. Franchisee shall submit to the City Administrator a report annually, no later than April 30th of each year, documenting the activities and achievements of all programs undertaken pursuant to this franchise for the previous year. The City Administrator shall evaluate the effectiveness of the programs in terms of the amount, level, and quality of the services provided by Franchisee. The report shall include the following specified information: 3.17.1 Total franchise payments remitted and basis for calculations; 3.17.2 Year-end financial statements of Franchisee for service within the City limits only, including: Summary of financial highlights Statement of income and retained earnings Balance sheet Statement of changes in financial position Schedule of expenses 3.17.3 Annual recycling data form as submitted to the Marion County Environmental Services Division. 3.17.4 Current and previous year total of residential, commercial and industrial customers within City limits, including tons of solid waste generated. Number of recycling customers within City limits and percentage of materials recycled. Council Bill No. 3055 Ordinance No. 2552 Page 20 3.17.5 A summary of the customer survey as required in Sub-section 3.4.9 and a summary of the annual customer service reports as required in Sub-section 3.16. 3.17.6 Document industry trends and direction of Franchisee over the next several years. 3.17.7 Provide a summary of Community Involvement activities as required in Section 3. 3.17.8 Other information pertaining to performance standards specified in the franchise agreement. Section 4 - Rates 4.1 Rate Structure. The City Council reserves the right to examine the rate structure of Franchisee, and to require specific services and approve rate changes which, in the discretion of the City Council, are reasonably required in view of the following considerations: 4.1.1 Franchisee shall have the right to charge and collect reasonable compensation from those whom it furnishes franchised services. The term "reasonable compensation" shall be defined at the discretion of the City after a study and consideration of rates for similar service under similar conditions in other areas, and as affected by local conditions in the local area. However, nothing in this section prohibits Franchisee from volunteering services at a reduced cost for a civic, community, benevolent or charitable program. Cash or in-kind contributions to such organizations shall be the sole responsibility of Franchisee and shall not be a factor in determining rates or increase the total amounts paid by ratepayers for which Franchisee serves under this agreement and shall not reduce the total amount of revenue paid to the City. Contributions shall not be taken into consideration in the rate approval process. 4.1.2 Franchisee shall provide to the City Administrator a copy of the published rate schedule which shall contain the rates and charges made for all its operations. The rate schedule shall be kept current. Franchisee shall file with the City Administrator, at least 90 days prior to any contemplated change, a complete, new and revised rate schedule which shall be examined by Council in a public hearing, subject to applicable notice requirements and affording due process. Franchisee shall also provide documented evidence of actual or projected increased operating costs within City limits which may justify proposed increases. Council may approve or deny any request based on criteria consisting of, but not limited to: increases in operating or capital costs, increases in taxes, Council Bill No. 3055 Ordinance No. 2552 Page 21 fees, and other governmental assessments, increases in City population; extension of City boundaries; increase of intensive residential, commercial or industrial development within the City; changes in solid waste or recycling technology; changes in regulatory requirements; inability of Franchisee to adequately handle increased needs for said service; the rates in other cities for similar services; and the public interest by assuring reasonable rates to enable Franchisee to provide efficient and beneficial service to users of the service. The request shall be considered denied unless approved by Council prior to 30 days before the effective date. In the event of denial, the current rate schedule remains in effect and Franchisee may file with the Council further information to justify the rate schedule changes. 4.1.2.1 Rates established by Council are fixed rates and Franchisee shall not charge more or less than the fixed rate unless changed pursuant to Section 4. Franchisee shall not charge rates not in the rate schedule. 4.1.2.2 Rates for a given service must be established under the provisions of these guidelines before such service can be provided to customers unless services are being offered under a pilot program. If the City Administrator determines Franchisee is providing services for a fee without following these guidelines, the City Administrator may require Franchisee to continue providing such services at no charge to the customer until such time as the rates are approved as described under Section 4. If rates are not subsequently approved, Franchisee may discontinue service and shall take full responsibility in explaining to customers as to why the service is no longer being provided. 4.1.3 Franchisee may not give any rate preference to any person, locality, or type of solid waste collected, transported, stored, disposed of or resource recovered. This section shall not prohibit uniform classes of rates based on length of haul, time of haul, type or quantity of solid waste handled, and location of customers, so long as such rates are reasonably based on the cost of service and approved by City Council in the same manner as other rates. 4.1.4 The rates shall be subject to review and change only one (1 ) time in a calendar year, beginning January 1 and ending December 31 ; provided: 4.1.4.1 The City Council may at its sole discretion and with appropriate documentation submitted by Franchisee, grant an interim or emergency rate for changes in service, including pilot programs. 4.1.4.2 An additional application for a rate adjustment may be made when the cost of collection is increased by governmental regulations, or there is a single large increase in cost not anticipated at the last rate adjustment. Council Bill No. 3055 Ordinance No. 2552 Page 22 4.1.5 The approved rate schedule (Exhibit 1), as of the effective date of this ordinance, shall be deemed to be in effect. Section 5 - Financial 5.1 Con enation. In consideration of the rights and privileges granted by this ordinance, Franchisee shall pay to the City of Woodburn, five percent (5%) per annum of its gross receipts derived from all services within the City and from the sale of recyclable material collected within the City. Franchisee shall also pay five percent (5%) per annum of the gross receipts derived from franchised services within the City, as defined in this ordinance, earned by subcontractors of Franchisee within the City for services rendered pursuant to this franchise agreement. 5.1.1 Gross receipts of Franchisee shall mean revenues derived by Contractor within the City pursuant to this franchise agreement, net of discounts and uncollectables. 5.1.2 No expenses, encumbrances, or expenditures shall be deducted from the gross revenue in determining the total gross revenue subject to the franchise fee, except net uncollectables. 5.1.3 The compensation required in this section shall be due quarterly, on or before the 30th day of the month following last business day of every quarter. Franchisee shall furnish with each payment a notarized statement, executed by an officer of Franchisee, showing the amount of gross receipts of Franchisee within the City for the period covered by the payment computed on the basis as determined by Sub-section 5.1 , Compensation. If Franchisee fails to pay the entire amount of compensation due to the City through error or otherwise within the time allotted for, the unpaid balance shall be subject to a late penalty of an additional ten percent (10%), plus interest of two percent (2%) per month on the amount of fee due and unpaid from the date due until it is paid together with the late penalty. 5.1.4 If Franchisee is prohibited by state or federal law from paying a fee based on gross receipts or the City is prohibited by state or federal law from collecting such a fee, or if any legislation reduces the actual or projected amount of compensation collected in any given year, the City Administrator may renegotiate the compensation section of this franchise agreement. 5.1.5 Franchisee shall not separately identify its franchise fee on billing statements to customers unless it separately identifies all costs which constitute five percent (5%) or more of the costs paid by the revenues received from Council Bill No. 3055 Ordinance No. 2552 Page 23 customers. 5.1.6 Nothing contained in this franchise shall give Franchisee any credit against any ad valorem property tax levied against real or personal property within the City, or against any local improvement assessment or any business tax imposed on Franchisee, or against any charges imposed upon Franchisee including permit and inspections fees or reimbursement or indemnity paid to the City. 5.2 Ins uuonce. Franchisee shall pay, save harmless, protect, defend and indemnify the City from any loss or claim against the City on account of, or in connection with, any activity of Franchisee in the operation or maintenance of its facilities and services except those that arise out of the sole negligence of the City. Franchisee shall, for the purposes of carrying out the provisions of this agreement, have in full force and effect, and file evidence with the City Administrator the following requirements: 5.2.1 Workers' Compensation insurance as required by Oregon Law, including Employers Liability Coverage. 5.2.2 Commercial General Liability insurance as broad as Insurance Services Office (ISO) form CG 00 01 , providing Bodily Injury, Property Damage and Personal Injury on an occurrence basis with the following as minimum acceptable limits: Bodily Injury and Property Damage - Each Occurrence $2,000,000 Personal Injury - Each Occurrence $2,000,000 Products & Completed Operations - Aggregate $3,000,000 General Aggregate $3,000,000 5.2.3 Business Automobile Liability as broad as Insurance Services Office (ISO) form CA 00 01 , providing bodily injury and property damage coverage for all owned, non-owned and hired vehicles, with the following as minimum acceptable limits: Bodily Injury and Property Damage - Each Occurrence $1 ,000,000 5.2.4 Franchisee shall furnish the City Administrator with Certificates of Insurance and with original endorsements for each insurance policy (if needed). All certificates and endorsements are to be received and approved by the City Administrator before the effective date of this ordinance. The Commercial General Liability Policy shall name the City of Woodburn, its officers, officials, Council Bill No. 3055 Ordinance No. 2552 Page 24 employees and agents as Additional Insureds as respects to operations performed under this franchise agreement via blanket form endorsement. Franchisee shall be financially responsible for all pertinent deductibles, self-insured retentions and/or self insurance. 5.2.5 Franchisee shall notify the City at least 30 days prior to cancelling any insurance policy covered under Section 5. 5.3 Hold Harmless. The Franchisee agrees to indemnify, defend and hold harmless the City, its officers, employees, volunteers and agents from any and all claims, demands, action, or suits arising out of or in connection with the City Council's grant of this franchise. Franchisee shall be responsible to defend any suit or action brought by any person challenging the lawfulness of this franchise or seeking damages as a result of or arising in connection with its grant; and shall likewise be responsible for full satisfaction of any judgment or settlement entered against the City in any such action. The City shall tender the defense to the Franchisee , and Franchisee shall accept the tender whereupon the City shall assign to Franchisee, complete responsibility of litigation including choice of attorneys, strategy and any settlement. 5.3.1 Franchisee's costs incurred in satisfying its obligations as defined in 5.3 above, shall not decrease the total amount of compensation paid to the City and shall not increase the total amounts paid by the ratepayers for which Franchisee serves under the authority of the franchise agreement. All such expenses shall be the sole responsibility and burden of Franchisee. 5.3.2 damages. Damages and penalties under this Section 5.3 include, but shall not be limited to, damages arising out of personal injury, property damage, copyright infringement, defamation, theft, and fire. Section 6 - Administration and Enforcement 6.1 Customer Dispute Resolution Process. 6.1.1 Any citizen of Woodburn who is aggrieved or adversely affected by any application of the franchise or policy of Franchisee shall first attempt to settle the dispute by notifying Franchisee of the nature of the dispute and affording Franchisee the opportunity to resolve the dispute. 6.1.2 If the dispute is unresolved, the citizen may contact the City Administrator. The City Administrator may require a written description of the dispute from either party, and shall attempt to mediate and resolve the grievance with the citizen and Franchisee. Council Bill No. 3055 Ordinance No. 2552 Page 25 6.1.3 If the dispute is still unresolved, the citizen or Franchisee may appeal to the City Council who shall hear the dispute. The decision of the City Council shall be final and binding. 6.2 Penalties and Procedures. Subject to the requirement of prior notice as set forth in Section 6.3 below, for violations of this ordinance occurring without just cause, the City Administrator may assess penalties against Franchisee as follows: 6.2.1 For failure to adhere to material provisions of this franchise, as defined in Section 6.4.1 , Two Hundred Fifty Dollars ($250.00) per day for each provision not fulfilled. 6.2.2 For failure to comply with Oregon Occupational Safety and Health Administration and Oregon Department of Transportation safety requirements or Oregon Department of Environmental Quality rules and regulations, the penalty shall be Two Hundred Fifty Dollars ($250.00) per day, per occurrence. 6.2.3 For failure to comply with any provision of this franchise, for which a penalty is not otherwise specifically provided, the penalty shall be One Hundred Twenty Five Dollars ($125.00) per day, per occurrence. 6.2.4 For failure to comply with reasonable requests of the City Administrator related to service, the penalty shall be One hundred Dollars ($100.00) per day per request. 6.3 Procedure for Imposition of Penalties. 6.3.1 Whenever the City Administrator finds that Franchisee has violated one (1 ) or more terms, conditions or provisions of this franchise, a written notice, or a verbal notice followed by a written notice, shall be given to Franchisee informing it of such violation or liability. If the violation concerns requirements mandated by the Oregon Occupational Health and Safety Administration or the Oregon Department of Environmental Quality, a verbal notice followed by a written notice may be given. For these safety or public health violations, Franchisee shall have 24 hours from notification to correct the violation. For all other violations and liabilities the written notice shall describe in reasonable detail the specific violation so as to afford Franchisee an opportunity to remedy the violation. Franchisee shall have ten (10) days subsequent to receipt of the notice in which to correct the violation. Franchisee may, within five (5) days of receipt of notice, notify the City Administrator that there is a dispute as to whether a violation or failure has, in fact, occurred. Such notice by Franchisee to the City Administrator shall specify with particularity the matters disputed by Franchisee. Council Bill No. 3055 Ordinance No. 2552 Page 26 6.3.2 The City Council shall hear Franchisee's dispute at its next regularly or specially scheduled meeting. The Council shall supplement its decision with written findings of fact. 6.3.3 If after hearing the dispute the claim is upheld by the Council, Franchisee shall have ten (10) days from such a determination to remedy the violation or failure. Penalties shall accrue from time of initial notification until such time as the violation or failure is resolved to the satisfaction of the City Administrator. 6.3.4 Franchisee shall be liable for full payment of all penalties imposed under this section. 6.4 City's Ri hit to Revoke. In addition to all other rights which the City has pursuant to law or equity, the Council reserves the right to revoke, terminate, or cancel this franchise, and all rights and privileges pertaining thereto, in the event that: 6.4.1 Franchisee violates any of the following provisions of this franchise which are deemed to be material to the performance of the franchise, and fails to cure such violation in accordance with Section 6.3: Standards for Collection and Disposal of Solid Waste and Recyclable Materials (Section 3) Compensation (Section 4 ) Insurance (Section 5) Assignment or Sale of Franchise (Section 8) 6.4.2 Franchisee practices any fraud upon the City or customer. 6.4.3 Franchisee becomes insolvent, unable or unwilling to pay its debts, or is adjudged bankrupt. 6.4.4 Franchisee misrepresents a material fact in the negotiation of, or renegotiation of, or renewal of, the franchise. 6.4.5 After conducting a public hearing and documenting in findings of fact that it is in the best interest of the public to do so. 6.5 Enforcement. 6.5.1 The City Administrator shall have the right to observe and inspect all aspects of collection operations, facilities, services, and records which are subject to the provisions of this franchise, to insure compliance. Council Bill No. 3055 Ordinance No. 2552 Page 27 6.5.2 If Franchisee at any time fails to promptly and fully comply with any obligation of this agreement after receiving a written notice and a reasonable opportunity to comply, the City Administrator may elect to perform the obligation at the expense of Franchisee. 6.5.3 If Franchisee defaults in any of the terms required to be performed by it under the terms of this franchise, and the default continues for ten (10) days after written notification by the City Administrator, this franchise may, at the option of the Council, become null and void. 6.5.4 The City Administrator reserves the right to make such further regulations as may be deemed necessary to protect the interests, safety, welfare and property of the public and carry out purposes stated in Section 3 of this franchise agreement. The City Administrator or Franchisee may propose amendments to this franchise. Proposals shall be in writing and shall be afforded an adequate review process. After review of the proposed amendments to the franchise, the Council may adopt the amendments. 6.5.5 All remedies and penalties under this franchise agreement, including termination, are cumulative, and the recovery or enforcement of one is not a waiver or a bar to the recovery or enforcement or any other recovery, remedy or penalty. In addition, the remedies and penalties set out in this ordinance are not exclusive, and the City reserves the right to enforce the penal provisions of any other ordinance, statute or regulation, and to avail itself of any all remedies available at law or in equity. Failure to avail itself of any remedy shall not be construed as a waiver of that remedy. Specific waiver of any right by the City for a particular breach shall not constitute a general waiver of the City's right to seek remedies for any other breach, including a repetition of the waived breach. 6.6 Non-enforcement by the City. Franchisee shall not be relieved of its obligation to comply with any of the provisions of this franchise by reason of any failure of the City Administrator to enforce prompt compliance. 6.7 Written Notice. All notices, reports, or demands required to be given in writing under this franchise shall be deemed to be given when a registered or certified mail receipt is returned indicating delivery as follows: If to the City: City of Woodburn 270 Montgomery Street Woodburn, Oregon 97071 Attn: Heather Pierson, City Recorder If to Franchisee: United Disposal Service, Inc Council Bill No. 3055 Ordinance No. 2552 Page 28 P.O. Box 608 Woodburn, Oregon 97071 Attn: Gregg Brummer, Vice President Such addresses may be changed by either party upon written notice to the other party given as provided in this section. Section 7 - Public Responsibilities 7.1 Excluded 'haste. No person shall place hazardous wastes or excluded waste for collection or disposal by Franchisee at the curbside. Hazardous waste and excluded waste shall only be disposed at collection events for this specific purpose. 7.2 Accumulation of Waste. No person shall accumulate or store waste that is unsightly or in violation of the City's nuisance ordinance, or in violation of regulations of the Oregon Environmental Quality Commission. 7.3 Approved Containers. No customer shall use any waste collection container unless it is supplied by or approved by Franchisee. 7.4 Safe Loading Re u'irements. No stationary compactor, can, cart or container for residential, commercial or industrial use shall exceed the safe loading requirements designated by Franchisee. 7.5 Access to Container. No container shall be located behind any locked or latched gate or inside of any building or structure unless authorized by Franchisee. No person shall block the access to a container. 7.6 Safe Access. Each customer shall provide safe access to the solid waste or solid waste container without hazard or risk to Franchisee. 7.7 CanZCart Placement. Placement of cans/carts must be within three (3) feet of curb but shall not restrict access to bicycle lanes or sidewalks and shall not be blocked by vehicles or other items. Items not for collection must be at least three (3) feet from cans/carts. Placement of cans/carts is limited to a time period of 24 hours prior to pick-up and 24 hours after pick-up. Cans/carts within alleys shall be placed to accommodate collection vehicles. 7.8 Clean Cans Carts and Surroundin Areas. Generators or producers of waste shall clean cans/carts and shall keep the area around cans/carts and containers free of accumulated wastes. Council Bill No. 3055 Ordinance No. 2552 Page 29 7.9 Removal of Solid Waste Prohibited. No person, other than the person producing the materials contained therein, or an officer, employee or permittee of the City, or an employee of the Franchisee shall interfere with any solid waste container, compact the contents of a container, or remove any such container or its contents from the location where the same has been placed by the person so producing the contents of said container. This subsection does not apply to the purchase of materials for fair market value as exempted by Section 2, 2.6 of this ordinance. 7.10 Collection of Solid Waste Prohibited. No person shall remove the lid from any solid waste container, nor enter into such solid waste container, nor shall any person collect, molest, compact or scatter solid waste placed out for collection and resource recovery, except the person so producing the materials contained therein, or an officer, employee or permittee of the City, or an employee of the Franchisee. 7.11 Disposal of Unauthorized Solid Waste Prohibited. No unauthorized person shall remove the lid from or interfere with any solid waste container to deposit solid waste into such container. 7.12 Stationary Compactor. No person shall install a stationary compacting device for handling of solid wastes unless it complies with all applicable federal, state, and local laws and regulations. Franchisee shall not service any such device unless these requirements are adhered to at all times. 7.13 Train System. No person shall install or operate a "train system" for the purpose of solid waste collection under this franchise agreement. 7.14 Penalties. In addition to, and not in lieu of any other available legal remedies, any violation of Section 7 of this Ordinance constitutes a Class 2 Civil Infraction, which shall be processed according to the procedures contained in the Woodburn Infraction Ordinance. Each day of continued violation is a separate offense and is separately punishable, but may be joined in a single prosecution. Section 8 - Miscellaneous 8.1 Transfer of Ownership or Control 8.1.1 This franchise shall not be sold, assigned, transferred, leased or disposed of either in whole or in part, in any manner, nor shall title thereto, either legal or equitable, or any right, interest or property therein, pass to or vest in any person or entity without the prior written consent of the City Council, which consent shall Council Bill No. 3055 Ordinance No. 2552 Page 30 not be unreasonably withheld. 8.1.2 Franchisee shall promptly notify the City of any actual or proposed change in or transfer of, or acquisition by any other party of control of the Franchisee. The word "control" as used herein is not limited to majority stockholders, but includes actual working control in whatever manner exercised. Every change, transfer or acquisition of control of the Franchisee shall make this Franchise subject to cancellation unless and until the City Council has consented thereto. 8.1.3 The parties to the sale or transfer of this franchise agreement shall make a written request to the City Council for its approval and furnish all information reasonably required for City Council consideration. 8.1.4 The City Council's approval shall be based upon the financial responsibility of the party whom the franchise is proposing for sale, assignment or transfer. In reviewing a request for sale or transfer, the City Council may inquire into the financial capability, technical ability, legal qualifications, demonstrated ability, and experience of the prospective controlling party or transferee to comply with the terms of the franchise as determined by the City, and must agree to comply with all provisions of the franchise agreement. 8.1.5 The City shall be deemed to have approved the proposed transfer or assignment in the event that its decision is not communicated in writing to the franchisee within 90 days following receipt of written notice of the proposed transfer. 8.1.6 Within thirty (30) days of any transfer or sale, if approved or deemed granted by the City Council, Franchisee shall file with the City a copy of the deed, Agreement, lease, bill of sale, stock power or other written instrument evidencing such sale or transfer of ownership or control, certified and sworn to as correct by the Franchisee and the transferee. The City shall treat such instrument or other documentation as confidential, as permitted by Applicable Law, if Franchisee requests confidential treatment for any such document in writing 8.2 Performance Bond. As part of any assignment or transfer of franchise, as provided in Subsection 8.1 , Franchisee shall provide a performance bound in the a form acceptable to the City, in the amount of $1 ,000,000 with a surety licensed to do business in the State of Oregon conditioned upon the full and faithful performance of this franchise agreement and franchise and this chapter. 8.3 Change of Law Amendment of Franchise e Al reemnt. Council Bill No. 3055 Ordinance No. 2552 Page 31 8.3.1. It is the intent of the parties that this Agreement may be amended from time to time to conform to any changes in the controlling federal or state law or other changes material to this agreement. Each party agrees to bargain in good faith with the other party concerning such proposed amendments. 8.3.2 This Agreement may be amended or terminated by the mutual consent of the parties and their successors-in interest. 8.3.3 To the extent any lawful City rule, ordinance or regulation is adopted on a jurisdiction-wide basis and is generally imposed on similarly situated persons or entities, the rule, ordinance or regulation shall apply without need for amendment of this Agreement. City shall provide Franchisee notice of any such change in law prior to its adoption. 8.4 Severalbility and Constitutionality. If any portion or phrase of this ordinance is for any reason held invalid or declared unconstitutional by any court, such portion shall be deemed a separate and independent provision; and such holding shall not affect the constitutionality of the remaining portion hereof. The council hereby declares that it would have passed this ordinance and each portion and phrase hereof, irrespective of the fact that any one (1 ) or more portions or phrases be declared illegal, invalid or unconstitutional. If, for any reason, the franchise fee under Section 5 of this ordinance is invalidated or amended by the act of any court or governmental agency, the City Administrator may either renegotiate the compensation section of this agreement or adopt the highest reasonable franchise fee allowed by such court or other governmental agency as the franchise fee charged by this ordinance. 8.5 Continuity of Service Mandatory. Upon expiration or the termination of this franchise, the City Administrator may require Franchisee to continue to operate the system for an extended period of time, not to exceed twelve (12) months. Franchisee shall, as trustee for its successor in interest, continue to operate under the terms and conditions of this franchise. In the event Franchisee does not so operate, the City Administrator may take such steps as deemed necessary to assure continued service to subscribers. Costs associated with such actions shall be the sole responsibility of Franchisee. 8.6 'Rules of Construction. This ordinance shall be construed liberally in order to effectuate its purposes. Unless otherwise specifically prescribed in this ordinance, the following provisions shall govern its interpretation and construction: 8.6.1 The singular may include the plural number, and the plural may include the singular number. Council Bill No. 3055 Ordinance No. 2552 Page 32 8.6.2 "May" is permissive and "shall" is mandatory. 8.7 Calculation of Time. Time shall be computed so as to exclude the first and include the last day of the prescribed or fixed period of time unless stipulated otherwise in this agreement. When the last day of the period falls on Saturday, Sunday, or a legal holiday, that day shall be omitted from the computation. 8.8 its eal; Effective Date. This ordinance shall repeal Ordinance 1641 . If this ordinance is void for any reason, Ordinance 1641 shall remain repealed in its entirety. This ordinance shall be in full force and effect as of the date indicated below, but this ordinance shall be void unless Franchisee files with the City Recorder, within 30 days, Franchisee's unconditional written acceptance of the terms, conditions, and obligations to be complied with or performed by it under this ordinance. Approved as to form. ' City Attorney Date APPROVD: May r Passed by the Council: l " Submitted to the Mayor: Approved by the Mayor: Filed in the Office of the Recorder: w � 4 ATTEST —)A?A' (?&je5 � Recorder City of Woodburn ACCEPTED BY FRANCHISEE this day of 2018: By United Disposal Service, Inc. dba Republic Services of Marion County-Woodburn Council Bill No. 3055 Ordinance No. 2552 Page 33 Exhibit 1 WOODBURN RATE SHEET Effective 1/1/1 RESIDENTIAL RATES Pick up dates MgnlFrf 3avroE :SSG Ivilxed R ' c Cart.and Iain SIZE PKG PRICE 20 gallon REGULAR $22.92 OPT OUT-252 RC CART $20.63 35 ga Ion REGULAR $26.12 NON-CURB HARDSHIP OWN CAN 65 gallon REGUt..AR $37.03 NON-CURB HARDSHIP OWN CAN 90 gallon REGULAR $41,88 NON-CURB HARDSHIP OWN CAN Return fey° 15.00:.. On-r1all pick--up-$14.00 Recycle only.$10.00 Extra canfbaglhox..$9.25 A late fee of 18% per annum with a$5.00 Request to change or switch containers$22.00 monthly minimum will be charged for (after allowed one change n!c) non-payment after 30 days from invoice Re `: r1' rtcontamirtated$1. OIJa date. A$25.00 Service Interupt Fee will be charged 45 days from invoice date MFC Ants&Mobile Nome Parks or more adjoining units,under one billin SIZE WiREC &BIN 20 gallon 35 gallon $28.75 66 gallon $39.15 90gallon 1 $44.15 Exhibit 1 WOO©BURN RATE SHEET COMMERCIAL RATES SIZE j- 'H$23,93 $21 XTRA P(EXT) 35 allon .0065 allon 23.8090 allon 26.60 CBB $7.20 Yard Cart $12.60 Extra Trip(EXT)-OFF ROUTE: 114 MONTHLY RATE+$15(round to nearest$.05) 51ZE ONE TWO THREE FOUR FIVEEXTRA (loose) XIWEEK Xl WEEK X/WEEK XIWEEK XIWEEK LTRIP 1 vard 111104.73 $207.37 $303.73 7395.90 $511.10 $41.20 1.5 and $139.07 r $275.35 $403.28 $525.67 $678.64 $49.80 2 vard $178.72 g$353.86 $518.28 $675. 5 $872.14 $59.70 $1308.213 and $268.08 $777.42 $1,013. $82,004 and $357.32 1. $1,036.23 $1.,350.67 $1,743.72 $104.30 5 and $446.56 $884.19 1 $1,295.03 $1,688.01 $1,179.22 $126.60 8 vard $528.06 $1,045.56 1 $1,531.38 $11996.07. $2,576.93 . $147.00 8 yard $704.12 $'1,394.16 12,041.95 $2,661.57 $3,436.11 $191.00 Sp,,.:ru.^.-... H"°,zg r £«'¢'�- s§ iFEiiiw..,''`a�"'w§�;t.;-'1.",„'h:.£pao�f5�„=``gY�1".p,"res'sY•�•f�[%¢Cie r4�',°°O!.�de.�d.4Sa�°•<5�@..`.»tz" �y8•p3 ' i 0� Ld �a P *Cardboard available wlweekly service for NO CHARGE ,¢ *Compacted containers charged @ 2.5 X's loose rate 'f;' - ' TEMPORARY CONTAINERS s1ZE TOTA1 �7ELiVEI�Y 815�'05AL EXY 3 yard $166.913 1 $48.00 $117,90 $39.30/yard Rent .ao 1 7 da s fr'om.ci lie Day:$8.00 Month, $94-00 Exhibit 1 WOODBURN RATE SHEET Effective 7F INDUSTRIAL.-DROP BOX RATES Hent char e lanDly 4 da s from f1gli—Tv Te Per. �ntr {more than two hauls/month} L3ay:$12.50 I3ay:$8.50 Month:$140.00 Month:$102.00 SIZE TOTAL DELl1/ER1( HAUL C1SPO zAL CO1'iMPACTC IR HAUL "`weight limit is 10 tons) 'Disposal:1:17°/a Of 20,000 ppunds V Ct t=rata.( 87 45). GARBAGE 10.Yard tip10 and $324, .9." $45x00" " .;$149:713 $13000 ,$182:26`maul 20 yard $473.91 $45.00 $168,91 $260.00 $97 47ItorS lisp. 311 ydrd . 514 45 $45.;130 3,0.00 15 yard 40 yard $777.28 $45.00 $212;28:.; $520.00 $193 93"1 fh"aui '$97 07/fcirt dtsp:, :;, 20 yard Unacceptable drop box items: $205 55 fiaul Hazardous materials,televisions,computer monitors and modems, .$07 07ltan dis 25 yard Fires and appliances will incur additional disposal costs(per item); $217 17!haul _.... $97.07/ton dis 30 yard Passenger without rims $6.00 $21717/haul Passenger with rim $7.00 $97 07ton dis . Truck without rims $11.00 40 yard Truck with rims $17.00 $253.37.(haul :. Tractor-falls under hourly labor rate $97 07%tar)dtsp. ; Large appliances that contain Freon $35.00 Large appliances without Freon NIC Exhibit 1 WOODBURN SUPPLEMENTAL SERVICES E-Nective11/1/16 TYPE OF SERVICE RATE Hourly labor rates (port to port): $2.50/minute(one person,one truck) $3.501minute(two persons,one truck) Special services not listed: Hauler will charge the reasonable cost of collection and disposal. Charge to be related to a similar schedule fee where possible. Appliances: ._ Large appliances that contain Freon (accessible @ curb) $34.00 Large appliances without Freon(accessible @ curb) $12.00 Bathtub/Sink/Toilet: Fiberglass tub/shower $17.00 Cast iron tub/shower $negotiable Toilet $15.00 Sinks $15.00 Car Batteries: Return to place or purchase or call recycle hotline for drop off locations, 503.588.5169 For Hauler to pick up at curb $15.00 Carpets: Wet/dry $39.00/yard Christmas Trees: Tinsel or flocked trees-garbage disposal rates would apply $17.00 Residential Green-picked up at curb: Two weeks following Christmas day: $0.00 Commercial(accessible @ curb) $17.00 Large furniture: $34.00 (per item) Small furniture: $23.00 (per item) Hide-a-bed: $34.00 (per item) Mattresses: Twin mattress $12.00 Twin box spring $12.00 Double/queen mattress $17.00 Double/queen box spring $17.00 King mattress $23.00 King box spring $23.00 Exhibit 1 Customers shall not place hazardous chemicals, paints, corrosive materials, hot ashes or dirtirocks into the carts or bins. Damaged carts or bins due to noncompliance with the above restrictions,or unretrieved carts or bins may be replaced by the hauler the below cost to the customers; Damaged or unretrieved_carts_or bin: Cart: $82,00 Each Bin $15.00 Each V_a_cation._credit. Therewillbe a prorated credit allowed on the regular monthly charge for service which is canceled for two weeks or more,when Hauler is notified no later than noon on the business day,excluding weekends, prior to the date of discontinuance. No credit will be allowed for service which is canceled for less than two weeks. Return trip fee; Where the customer does not have the cart,container or drop box at the regular location ready to be emptied when the hauler's truck arrives is subject to a return trip fee as detailed on the rate structure spreadsheets. Manual:Service Char Receptacles)must be located in a single location with acceptable vehicle turning radius and adequate drive up access. Receptacle(s)must be accessible without manual movement, if manual movement by driver is required in order to service receptacle(s), a monthly manual service charge will apply. Bankruntev and account closures for failure to-pay. Payment of service provided and two months advance payment required for residential and commercial service. Payment Is due at delivery of service for industrial service. Service interru tfeellate fees: A late fee of 18% per annum with a$5.00 monthly minimum will be charged for non-payment after 45 days from invoice date for all lines of business. Flat fee of$25.00 will charged after 60 days of non-payment for all lines of business.