06-27-2011 Presentation: Transit UpdateTransit Update
(June 2011)
It Has Been a Great Year
Much Has Been ACCOMDlished
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Woodburn Transit Mission
To serve the transit needs of the public
including the special transit needs of the:
■Elderly
■Those with disabilities
■Those with limited income or means
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Woodburn Demographics
Comparison
Percent of Population
Under 17 & Over 65
Individuals W /Disabilities
Woodburn Marion Co. Oregon
44% 39% 36%
18% 19% 19
Lower Incomes 24% 19% 17%
($15,,000 to $
Su btota 1:
86% 77% 72
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Fixed Route Bus 26366 30320 15%
off
Dial-A-Ride 6691 8452 26%
Senior Volunteer 1662 1690 2%
Medical
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Transit Plan Implementation Update
Over 50% of the Suggested
Improvements and Service
Strategies have been
implemented or are in progress
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Prioritized Service Strategies (F� 10-41
StrateqV #
Description
O
o E
`° E
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2
Streamline Local Fixed Route
H
4
Strengthen Connections with Regional Providers
$
H
7
Develop New Branding and Marketing Materials
$
H
9
Install New Bus Shelters
$
H
15
New Dial -a -Ride Vehicles
$$
H
18
Ensure Full -time Dispatch, Customer Service and Transit Operations Management
$$
H
1
Expand Service Hours
$$$
M
3
Expand Local Fixed Route
$$
$$
M
5
Introduce Service on Saturday
$$$
M
6
Introduce Service on Sunday
$$$
M
8
Purchase New Low -Floor Transit Vehicle
$$$
M
11
Provide Peak -Only Intercity Service to Salem and Wilsonville
$$
$$$
M
12
Provide All -Day Intercity Service to Salem and Wilsonville
$$
$$$
M
14
Install Bike Racks on Buses
$
M
16
Convene Regular Regional Transit Forum
M
17
Maximize Use of Scheduling and Transit Management Software
$
M
19
Institute Process for Regular Data Collection and Reporting
$
$
M
20
Promote Regional Carpool/Vanpool Program
$
$
M
10
Provide Limited Demand Response Service Beyond Woodburn
$
L
13
Improve Service Frequency
$$$
$$$
L
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TPU Implementation Update
❖Strengthen Connections w- Regional Providers (SS4)
❖ Convene Reg. Regional Transit Forums (SS16)
■ Regular Regional meetings are being held
■ Grant Obtained for planned Mid -day service to Salem
— supplementing existing AM and PM CARTS Service
■ Currently working w -CARTS to eliminate duplication of
services in Woodburn
■ Working w /ODOT regarding I -5 Regional Transit
Center Design &Development
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TPU Implementation Update (Cont.
*:* Need for Additional Dial -A -Ride Vehicles (SS15)
■ Two new vehicles added to the fleet
• Mini -van and Cutaway
❖ Expand Local Fixed Route (SS3)
• Grant Obtained — Expansion of Fixed Route Service
Hours Planned for this FY
• Possibly starting at 7:00 AM and running until 7:00 PM
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TPU Implementation Update (Cont.
❖Streamline Local Fixed Route — Improve On -time
Performance (SS2)
■ Changes Implemented —Now keeping Fixed Route
Bus within 10 minutes of Schedule, 95% of time.
■ Complaints and negative feedback from customers
has been eliminate -- went from approximately 1
complaint every 3 -4 weeks to None
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TPU Implementation Ur)date (Cont.
*:* Improve Marketing and Publicity (SS7)
■ Have made presentations to:
• Woodburn Area Association for Senior Programs
(WAASP)
• Woodburn Kiwanis
• Woodburn Rotary
■ Had Information Booth and made presentation at
Country Meadows Village Community Fair
■ Working w /Robyn Stowers for opportunities to share
about transit services with Civic and Community
Groups
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TPU Implementation Update (Cont.
❖ Install Bus Shelters (SS9)
■ Five bus shelters have been installed in addition to the
downtown transit center shelter
■ More shelters to be installed as funds are available
■ Receiving positive feedback — improved customer
relations, safety and security
*:* Install Bike Racks on Buses (SS14)
■ Grant Obtained -- Bike Racks to be installed on all
buses by end of this year.
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TPU Implementation Update (Cont.
❖Maximize use of Scheduling Software (SS17)
❖ Institute Regular Data Collection and Reporting (SS19)
❖ Full Time Dispatch &Customer Service (SS18)
• Fully utilizing Mobilitat Software scheduling &reporting
capabilities
• Additional part -time staff added allowing for full time
dispatch and customer service
• New Ridership Counters installed on all buses providing
improved ridership documentation and reporting
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TPU Implementation Update (Cont.)
*:* Develop Additional Revenue Sources (Ch. 12 &App. F)
■ Proactively participated in the Grant Application, Review
and Approval Process — Ensuring Woodburn Transits
needs were fully represented and considered
■ Through above efforts — secured $396,474 in grant funds
vs. $144,000 from previous year (A 275% Increase)
• FY 2012 Transit Revenues are up $595,674 vs. average
revenues of $352,393 for the three previous years
• Fare increase (approved by Council Resolution 1987) to
be implemented July 1, 2011
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Other Transit Accomplishments
0
0
0
Radios Installed in all Transit Vehicles
• Allows Real Time Dispatch &Reporting
• With Staff well trained in Radio Usage —ready for
immediate Emergency Response when needed
Security Cameras Installed on Three Vehicles
• Grants have been secured to allow installation in
remaining vehicles this year
• Improved Driver and Customer Safety and Security
"Yield It's The Law" signs being installed
• Allowing buses to safely reenter traffic after curb -side
stops.
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Transit Accomplishments (Cont.
0
Cummins Diagnostic Equipment Purchased
• Allows maintenance staff to self- perform
diagnostics and repairs without shipping vehicle to
PDX —Cost Savings, Improved Efficiency,
Minimizes Down Time
Transit Vehicle Maintenance Plan Developed and
Documented
• CarteGraph Maintenance Management Program
Implemented — Providing improved cost
management and tracking
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Transit Accomplishments (Cont.
■ Transit Staff Moral is High
• Staff working well as unified team
• Eager and Excited about planned
expanded services
• Customer feedback has been very positive
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In Summary
We are well positioned for success this
coming year with improved and expanded
service
We have taken the City's $151,000
Investment and developed total Revenues
of $595,674 for this coming year
(A 394% Return on Investment -Not Bad)
Woodburn Transit is Providing an Essential
Service to our Communi
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